If a toy doesn't fit well with your body, that's OK! If you don't love your toy, you can return it within 100 days and receive a credit for the purchase value to help you try another toy.
We believe in no-regrets sexual experiences. Our bodies aren't all the same, and while these toys are designed to cover as much of the diversity of human bodies as possible, nothing will be a perfect fit for everyone.
For our sex essentials (like lubricants and cleaning spray) we offer a one-time full refund.
You can contact us via hey@itsnormal.com to organise your return (where appropriate), and we would also be delighted to get your feedback and give you a recommendation for another toy.