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What is Normal?
Warranty & Returns
Does Normal have a warranty policy on toys?
What if I don't love my toy?
Shipping & Payments
How can I pay?
I forgot to add my discount code to my order!
Where does Normal ship to?
How much does shipping cost?
How can I track my delivery?
What will my product arrive in (and is it discreet)?
Trade In & Recycling Program
Am I eligible to participate in the recycling program?
Can I recycle toys that aren't from Normal?
Can I send in more than one toy?
What is the Normal Trade In & Recycling Program?